Jill knows well what she can offer a group, and also knows which type groups stand to benefit most from her abilities. Right off she starts the get-acquainted process by asking relevant questions and listening closely--and, oh yes, getting acquainted, because she wants to know who you are! Because of this, Jill uncovers organizational gaps in need of solutions--solutions she can then begin to address with a targeted approach to a specific group. We also appreciate that Jill respects others' time by making the most of meetings, following up with notable promptness, and keeping everyone accountable during the process. So for those who are serious about working toward effective organizational change, Jill is someone we would recommend.